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Notice of Privacy

Operadora Hotelera Iberoamericana SA de CV, better known as Hotel Granada, with address at: Blvd. de la Pedrera 2303 Col. Las cuartillas, Puebla, Pue. Mexico C.P. 72050and internet portal www.hotelgranada.com, is responsible for the use and protection of your personal data, and in this regard we inform you the following:

What personal data will we use for and for what purposes?

We will collect your personal data to register guests that allow us to assign a room; As well as to bill the services purchased in case you require it. To carry out the purposes described in this privacy notice, we will use the following personal information:

  • Name
  • Federal Taxpayer Registration (RFC)
  • Nationality
  • Address
  • Home Phone
  • Cell Phone
  • Email
  • >Autograph Signature
  • Institutional Email
  • Identification Data
  • Contact Data

How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal information we have about you, what we use and the conditions of use we give you (Access).

Also, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (rectification); That we remove it from our records or databases when it considers that it is not being used properly (Cancellation); As well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
For the exercise of any of the ARCO rights, you must submit the respective application through the following means:
To the mail:reservaciones@hotelgranada.com
To the telephones: 01 222 232 09 66/01800 711 1981

You can revoke your consent for the use of your personal data You may revoke the consent, if any, you have given us for the processing of your personal data. However, it is important to bear in mind that in all cases we will not be able to attend to your request or conclude the use immediately, as it is possible that for some legal obligation we require to continue processing your personal data.

You also have to consider that for certain purposes, the revocation of your consent will mean that we can not continue to provide the service you requested or the conclusion of your relationship with us.

How can you know the changes in this privacy notice?

This privacy notice may be subject to changes, changes or updates arising from new legal requirements; Of our own needs for the products or services we offer; Of our privacy practices; Changes in our business model, or other causes.

We are committed to keep you informed of any changes that may occur to this privacy notice, through our website: www.hotelgranada.comwww.hotelgranada.com
Last updated: 04/07/2017